Novility L.I.V.E
At Novility L.I.V.E., I designed motion-based training exercises for hotel staff to prevent injuries and improve ergonomics. These interactive and engaging exercises led to higher user engagement, corrected movement techniques, and a reduction in workplace injuries.
Background
Novility L.I.V.E. is an innovative training platform designed for hotel employees, leveraging motion-tracking and speech-recognition technologies to enhance team performance and reduce injuries through proper ergonomic training.
The project
For the Novility L.I.V.E. platform, my task was to develop motion-based tests for various standard operating procedures within hotels. Housekeepers, in particular, perform repetitive tasks throughout their shifts, which increases the risk of injury. My role was to create an exercise where users, through a virtual reality environment, could control an avatar and simulate the action of vacuuming the floor, ensuring they learned the proper ergonomic techniques.
Role
As the lead UX designer on this project, I was responsible for creating the user interfaces and defining the interactions between the system and the users. I worked closely with a multidisciplinary team, including a product researcher, ergonomics specialist, 3D artist, and developer. My key responsibilities included conducting user research, designing the feedback systems (visual and auditory), and managing stakeholder expectations.
The outcome
The exercises I developed were designed to be both challenging and engaging, with features such as:
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Step-by-step guided movements
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Immediate visual and audio feedback
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Fun, immersive exercises
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Options for retraining and refreshing memory
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Emphasis on maintaining proper posture, especially keeping the back straight
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The implementation of these exercises resulted in:
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More interactive, motion-based tests
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Increased user engagement and more frequent training sessions
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Improved movement accuracy and posture
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Lower injury rates for users participating in the training program
